ESTATE SERVICES

Caretaking, Grounds maintenance, Handy person and hard surface weed treatment services

THE COMMUNAL SERVICE MANAGEMENT TEAM ARE

Kevin EarlCommunal   Service Manager
Chris Brown                 Assistant Communal Service Manager
Clive Welling                Caretaking Manager
Bill Jones                     Caretaking Manager
Peter Mazza                Caretaking Manager

THE COMMUNAL SERVICE TEAM IS RESPONSIBLE FOR

  • Providing and managing an Estate Caretaking Service.
  • Managing our Grounds Maintenance contract.
  • Managing our Hard Surface weed treatment contract.

Caretaking Service Comprises of

CARETAKING RESPONSIBILITIES

  • 25 Resident Estate Based Caretakers.
  • 8 Neighbourhood Caretaking Teams.
  • The Handy person Team.
  • High rise properties

25 Resident Estate based Caretakers who are responsible for the cleaning and caretaking of our 22 high-rise tower block estates along with 3 high density low-rise estates.

8 Neighbourhood Teams who are responsible for cleaning and caretaking enfieldhomes smaller estates situated across the Borough and they are scheduled to visit these once every 7 working days.

Handy-person team:

  • Responsible for Caretaking and cleaning enfieldhomes out of borough estates once every 7 working days.
  • Removing fly-tips, pressure washing bin areas and removing areas of extensive graffiti on all sites across the borough.
  • They also undertake minor communal repairs which are ordered via the repairs centre and minor environmental improvements on all sites across the borough.

Service Statements

  • Caretaking service statements applicable to each enfieldhomes estate were sent to all residents and were also advertised in the Enfield Housing News.
  • Copies of Service Level Statements are available and can be requested at anytime by contacting the Communal Services Team using their free phone telephone number 0800 40 80 160
  • The Neighbourhood Team and Estate Based Caretakers Responsibilities include:
  • Sweeping and washing lifts, entrances and stairways.
  • Cleaning and tidying refuse areas.
  • Litter picking of communal areas.
  • Removing or arranging the removal of bulk refuse.
  • Checking and replacing defective communal lamps.
  • Communal Health & Safety checks.
  • Communal repairs reporting.

Ground Maintenance Contract

CONTRACT SPECIFICATION

  • Greensward areas cut every 10 working days.
  • Sheltered housing sites box mowed every 10 working days.
  • Shrub beds maintained 2 x per annum.
  • Hedges pruned 2 x per annum
  • Grass to hard surface edged once per annum
  • Leaf removal from soft surface areas once per annum at end of leaf fall.
  • Tree pruning undertaken based on need and prioritised accordingly.
  • Hard Surface Weed Spray
  • A new nil contract was awarded in July 2008, which specifies that the contractor will maintain nil weed growth on all hard surface areas.

aims with your help

  • Continued Service Improvement.
  • Resident involvement in progressing and monitoring the service.
  • Developing the service based on the needs of the residents.

Provide these services for you!
So have your say in how we shape them in the future your ideas can provide enfieldhomes with a better understanding of what you their customer want from us